Store Policy

Store Policy

This page contains our policies regarding payment, shipping, and returns.  If you have any questions, please contact us at Support@NewOblivionGospelMusic.com

Payment Policy

We accept payment via PayPal, which is available at Checkout.

Shipping Policy

All orders are shipped with USPS Priority Mail, which takes 2-3 days to deliver according to USPS. USPS insures orders under $50, however, all orders over $50 will be insured at our expense. We are not responsible for items that are confirmed as delivered by USPS. Delivery issues should be handled through USPS, however, if you are not sure of the status of your delivery or have reason to believe that we have made a mistake, please contact us at Support@NewOblivionGospelMusic.com

Refund/Return/Exchange Policy

If the condition of your order is not as expected (damaged), we offer a full refund within 10 days of delivery. Proof of damage (picture) is required. To initiate a refund, send an email to Support@NewOblivionGospelMusic.com with the word “refund” in the subject.

If you are not satisfied with your order in any other way, please contact us via email.  All situations will be handled on a case by case basis.

 

Thank you for your business!  If you have any questions, don’t hesitate to email us at Support@NewOblivionGospelMusic.com